Frequently Asked Questions (FAQs)
I have queries related shipping. How can you help me with them?
You have clicked on the right page. This section coverers all possible queries you will be having being our valuable customer. Our expert team, after a dense brainstorming session, has come up with a customer-centric shipping policy. This policy explains A to Z about shipping and you can always get back to the customer care team through live chat and email assistance.
Our shipping assistance starts the moment you place an order with us. We are the authentic online pharmacy supplier with the fastest Modafinil delivery. When you order smart drugs and other health care medicines from us, you get an acknowledgement email from our customer care team. This email will be having detailed information of the products you have purchased along with a unique order tracking number. This is useful while tracking the parcel until it reaches to you.
We deliver across the globe and even to the countries where others fail to reach such as Canada, Switzerland and France. Regular and express shipments are the two methods we follow. The former takes around 12 to 15 business days while the latter takes around 8 to 10 business days. As mentioned earlier, you can track your parcel with the help of the order tracking number within these time spans.
We generally ship faster than any other internet pharmacies active in the virtual world and that is why we have gained a name as the fastest Modafinil delivery supplier. If shipment gets delayed from our end, we will re-ship the product for FREE. Other reasons for delay include weather conditions, customs overloading, further inspection of the parcel, strikes, etc. If the order gets delayed by 30 days due to any of these factors, we will not be held accountable for it. If it gets delayed by 30 or more days, we will re-ship the product or refund the amount as per your request.
I would like to know about your refund strategy. Can you help?
You can get refund in following scenarios.
- If the parcel is not delivered because of delay in clearing customs or if it is stolen or lost.
- If wrong product is delivered
You cannot claim for a refund in following situations.
- If the address given by you is incorrect.
- If the parcel was not collected by you.
- If you do not get satisfactory results from the product. We strongly recommend buying Modafinil trial pack and Provigil trial pack if it is your first time trying a smart drug.
What are the payment options?
We are currently accepting payments through credit cards and bank transfer. We provide cash on delivery (COD) for the USA and Canada. We truly admire our loyal customers those who have put trust in us. We offer extra 10% off on every order placed by returning customers. It is our small token of appreciation.
How to cancel the order?
We strive hard to make your shopping experience seamless with us. To ensure you are having a good time being with us, we have designed easy cancellation process for you. You can request for cancellation of the order within 24 hours of placing an order with us. Once the parcel is out for delivery, it cannot be cancelled.